How do I manually issue a reward?

Daniel Misico Updated by Daniel Misico

To manually issue a reward, select the Reward icon that looks like a gift. This icon is located in 3 places:

  1. From the Member's profile page
    1. Select Reward and enter a text description, reward amount, and payout method. Select Add.
    2. Review the reward information to verify it is correct. You may add an internal note as well. If changes are needed, press No. If everything looks good, select Yes.
  2. From the Referral's profile page
    1. Select Reward and enter a text description, reward amount, and payout method. Select Add.
    2. Review the reward information to verify it is correct. You may add an internal note as well. If changes are needed, press No. If everything looks good, select Yes.
  3. From Rewards > List
    1. Here you can see all pending rewards. Select Reward next to the corresponding Member or Referral. Our system knows what reward and payout method they are due.
    2. Review that everything is correct, enter internal notes if desired, and select Yes.
Issuing a manual PayPal reward allows you to input the Member or Referral's PayPal email address in the case that it is not the same email address Referral Rock has on file.

How did we do?

My product/service has a return policy. Can I apply an eligibility date to my reward?

A reward was issued to the wrong email. What do I do?

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