A reward was issued to the wrong email. What do I do?

Daniel Misico Updated by Daniel Misico

Unfortunately, we are unable to revoke rewards that have already been issued.

  • If the reward was a PayPal payment sent to the wrong email address it will be returned to your account after 30 days if it remains unclaimed.
  • In the case that a Gift Card (Tango) reward was sent to the wrong email address and the card has not been claimed, Tango Support may be able to manually send the reward to the correct email address. If the reward has not been claimed and you have the correct email address, please click here and reference the steps under Help to contact Tango Support.

How did we do?

How do I manually issue a reward?

Can I reissue a reward?