Table of Contents

Pre-Approved Member Registration

Tyra Earl Updated by Tyra Earl

When you start to promote your referral program you may want to allow certain users access to registration, but not every user. These pre-approved Members will be able to complete registration, while other users will become either a Pending member, or automatically denied registration according to your program's Registration Mode settings.

Referral Rock limits the number of emails sent to 4x your Member limit per month.

Pre-Approved Members

When you add a pre-approved member to the Invites list and they then go to your Registration page to register for that program, they will be able to successfully register. If the user is not on the pre-approved list, one of two things will happen, depending on your Registration Mode settings:

  • Using Request Registration - any unapproved Members will see the preset registration request message. You can review Pending Member registration requests by navigating to Members > Pending > Requests or click here, and select Approve, Deny, or Delete.
  • Using Closed Registration - any people who attempt to register and are not on the pre-approved list will be automatically denied registration.

Adding Pre-Approved Members

To add pre-approved Members, navigate to Members > Pre-Approved or click here.

On the blue bar, you may manually Add or Import pre-approved Members.


  • Select Add.
  • Select the Program you'd like to add the pre-approved Member to.
  • Fill out the Member's First Name, Last Name, Email Address, and the optional External Identifier fields.
  • Select Add to complete the addition. You will see the member listed on your Invited Members page.


  • Select Import.
  • Select the Program you'd like to import a list of pre-approved Members to.
  • Select your CSV. You may use our Pre-Approved Member CSV example here. Select Next.
  • Keep the Delimiter as , and select Next.
  • Double check that the Import Preview looks correct. If correct, select Import. You can then view the status of your import by viewing your Import History.
Make sure any unused columns or rows are deleted, otherwise it will cause the import to fail.

Inviting Pre-Approved Members

Using your email marketing platform, send an email to your pre-approved list inviting them to join your referral program. Be sure to include your unique one click access URL in the email, which when clicked, will automatically login your pre-approved members.

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